About - Mila Holosha | Hospitality Marketing Strategies

Hello!

I’m Mila Holosha.

International Restaurant Marketer, Founder and CEO of Hospitality Marketing Strategies, Author of “More Than a Restaurant: Turn Customers into Fans,” Host of The Restaurant Marketing Insights Podcast.

I truly believe restaurants can be more than just places to eat — they can become a meaningful part of customers’ lives, a place where communities form. The key is customer communication — how people perceive your restaurant, and that perception can be shaped.

I have been in restaurant marketing for over a decade. Throughout my career, I’ve worked in many areas: creating promotion strategies, running campaigns, designing menus, organizing events and partner programs, launching rebranding projects, developing concepts for new restaurants, managing social media accounts, and working with websites.

I’ve worked with a wide range of establishments — from fine dining and fast-casual restaurants to cafes, coffee shops, fast food outlets, pubs, food trucks, and cloud kitchens across multiple countries.

Through my online programs, courses, materials, podcast episodes, articles, coaching, and strategy sessions, I help restaurant owners, managers, and marketers worldwide take charge of their marketing, attract more customers, turn them into regulars, and make a meaningful impact on their guests’ lives.

Why are some restaurants successful and have many new and regular customers, while others must always invent something to increase customer flow?

There are two types of restaurant owners.

The first type consists of owners who aren’t very involved in marketing.

They either delegate this aspect of the business to someone else or consider it unnecessary. Their main focus is on providing excellent food.

On the other hand, there’s a second category of restaurant owners who take the time to understand how marketing works.

They delve into its workings, eventually gaining control over it, and discover a superpower — the ability to directly influence the success of their restaurant. They know what menu items to introduce to appeal to their guests, how to attract and retain customers, and most importantly, how to turn them into loyal brand advocates who spread the word about the restaurant.

The truth is, whether you realize it or not, you are always marketing your restaurant.

It’s not just about advertisements, flyers, and special offers.

Marketing is a broader concept that revolves around three fundamental questions:

Who will come to your restaurant?
Why would these people choose your restaurant?
How will they know that the restaurant exists?

You can read more about restaurant marketing and why your restaurant needs it in this and this article.

Just imagine your restaurant becoming a platform for the community, where customers come every day because it is a part of their lives.

You may have noticed that both successful and less successful restaurants often have the same main product and food quality.

So, why are some restaurants successful and have many new and regular customers, while others must always invent something to increase customer flow?

I have concluded that the point that makes the difference is how customers perceive a particular establishment.

If it is a place where guests can only taste dishes (even the amazing ones), people can easily find alternatives. Customers will perceive it as just another unremarkable restaurant.

Every person needs a place to become the person they always wanted to be — where their dreams come true. And your restaurant can become such a place.

And only you, as a restaurant owner, can achieve this. All you need to do is take charge of your marketing.

Is it possible to achieve this even if you have no idea where to start? Absolutely, yes!

I developed a system that will transform your restaurant into more than just a place to eat out.

With it, you can attract new guests, increase repeat customers, boost delivery and takeaway orders.

The best part is that you can learn how to do this by yourself, eliminating the uncertainty of attracting more customers and outperforming your competitors. You’ll have all the answers you need.

Ready to embark on this amazing journey?

Let’s get started!

Apply for 1:1 Strategy Call

Rethinking Restaurant Social Media

A Strategy Guide for Restaurant Owners, Managers & Marketers

Posting just to “stay active”? This free guide will help you attract the right guests, show what it really feels like to visit your restaurant, and use social media to build a real community around your place.

When you sign up for this free guide, you’ll receive emails from me with the latest episodes of The Restaurant Marketing Insights Podcast, articles, exclusive offers, and helpful tips. You can unsubscribe anytime using the link at the bottom of every email. By signing up, you also accept our Terms of Use and Privacy Policy.